Frequently Asked Questions
Everything you need to know about shopping with Happythreads
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer international shipping?
Yes, Happythreads ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I change or cancel my order after it's placed?
We process orders quickly, but if you contact us within 1 hour of placement, we will do our best to modify or cancel your order before it hits the warehouse.
Are your products covered by a warranty?
All products sold on Happythreads come with a standard 1-year manufacturer warranty against defects to ensure you receive the highest quality goods.